,,,,Retailers are focused on improving their online shopping services to attract more customers.|==Retailers must uphold high standards to keep customers satisfied and prevent them from shopping online.|Consumers are turning to the internet because retailers are not maintaining their standards.|Retailers have decided to lower their standards due to competition from online stores.">
2
high water stress" in paragraph 2 refers to:,,,,excessive rainfall|reduced water demand|==significant water shortage|improved water quality">
3
low-density" in paragraph 1 is OPPOSITE in meaning to .,,,,spacious|==high-density|low-capacity|high-capacity">
4
,,,,[I]|==[II]|[III]|[IV].">
14
social segregation" in paragraph 2 could be best replaced by .,,,,==cultural isolation|financial division|community engagement|educational disparity">
23
pass off" in paragraph A could be best replaced by the ………,,,,hand out|==pretend|throw away|make up">
27