IV. Choose the word (A, B, C or D) that best fits the blanks space in the following passage.

Simplifying processes, faster and more accurate decision-making and employees’ new roles in an increasingly automated environment ___(1)___ seamless connection between data and people.
Huge amounts of data can be collected from processes and machinery through IOT, the Internet of Things, while humans can also act as sensors to introduce an empathic ___(2)___ to operations. The crux of the matter is how to ___(3)___ the data into actionable knowledge that can be applied to practice instantly.
When this is done right, the result will be an empathic mill and empathic business operations where technology puts the decision-making human in the ___(4)___ . Routines are handled by technologies such as Artificial Intelligence and humans can turn their attention to intervening in exceptional situations. The end user is the king. For this to succeed, it is crucial that we apply design thinking and place the end user in the focus to ensure a great user experience.
Data also enables ___(5)___ new ideas, such as virtual twins. Virtual and Augmented Reality can allow, for example, a forest owner to evaluate the results of different what-if forest management scenarios from hundreds of kilometres ___(6)___ from the site. A similar approach can be applied to other industrial use cases. Only our imagination is the limit.