Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer that best fits each of the numbered blanks.

Good communication is the key ___(1)___ being successful and satisfied in many situations: work, personal, social. At work, communication skills are most commonly shown in your ___(2)___ to use and understand language, whether spoken or on ___(3)___. You need a good command of language to ___(4)___ your ideas, opinions, and feelings across clearly. Listening carefully is an important communication skill, as is the ability and confidence to ask question when you need to understand something or get ___(5)___ from someone. Competence in a language except your mother information also counts as a communication skill.