Read the following passage and mark the letter A, B, C or D on your answer sheet to indicate the correct answer to each of the questions.
Airbnb – “AIR BED AND BREAKFAST”
Airbnb, which stands for 'Air Bed and Breakfast', is an online marketplace that connects people who want to put their properties up for rent with those looking for accommodation. Hosts, people who rent out their properties, can use the platform to advertise their rooms or houses to millions of people around the world while resting assured that Airbnb will handle the payments and offer support when necessary. As for guests, they can find a place that may have more character but at a lower price than what most hotels charge. To make a booking, guests just have to follow a few simple steps. First, users must open the Airbnb website and create an account if they haven’t done so before. New users are required to verify their phone numbers and upload some identification documents. Next, they can log in to their accounts and provide the exact dates and location of where they want to stay. They can also use various filters to customize their search to ensure the place meets their expectations. Once users have found a good match, they can continue to make a booking or a reservation. Then, they must pay for the accommodation and wait for the notification of their booking. For longer stays, a payment plan can be arranged where the guest pays an initial deposit with the remaining fees paid in installments. It is advisable that users read the reviews of places before making a decision. However, reviews are not always reliable as the reviewers tend to be a bit more generous because they are worried that they may receive negative reviews from the host in return. Overall, with a simple idea behind the whole system, Airbnb has come a long way with more than 5.6 million listings from more than 220 countries worldwide. It has completely transformed the hospitality industry.

Why shouldn’t one rely on reviews of a place on Airbnb?