Mark the letter A, B, C or D on your answer sheet to indicate the best arrangement of utterances or sentences to make a meaningful exchange or text in each of the following questions from 13 to 17.

a. Tom: Don’t worry, we’ll be in the car soon, and it won’t take long to get home.
b. Tom’s grandma: Good, I’ll be glad to get away from this noisy station.
c. Tom: Yes, it’s really crowded today, isn’t it?
d. Tom: Hello, Grandma. Can I carry your case?
e. Tom’s grandma: Oh, that’s nice of you. Thank you for coming to pick me up. Travelling always makes me so nervous.