Mark the letter A, B, C or D on your answer sheet to indicate the best arrangement of utterances or sentences to make a meaningful exchange or text in each of the following questions from 13 to 17.

1. Anna: That makes sense. I hope everyone adapts quickly.
2. Anna: How do you feel about the new policy at work?
3. Paul: Change can be difficult, but I believe it will improve our efficiency.
4. Anna: Really? I've heard some people are not happy about it.
5. Paul: I think it could be beneficial for everyone.