Mark the letter A, B, C or D on your answer sheet to indicate the best arrangement of utterances or sentences to make a meaningful exchange or text in each of the following questions from 13 to 17.

Dear Customer,
a. We are pleased to attach a copy of our Proposed Letter of Offer along with our standard terms and conditions.
b. Once the mortgage has been legally completed, we will send you a repayment schedule telling you the details of the monthly installments.
c. Thank you for your interest in using the mortgage service.
d. Should you have questions concerning this arrangement, please do not hesitate to contact us on 444 6666.
e. We would be grateful if you would submit a copy of your identity card as soon as possible so that we can process your application.
Yours sincerely, Mortgage Loan Manager