Read the following passage and mark the letter A, B, C or D on your answer sheet to indicate the option that best fits each of the numbered blanks from 18 to 22.

The generation gap in technology is becoming increasingly noticeable as different age groups interact with devices and digital tools in varied ways. Many young people, (18) _______, find it easy to navigate new technologies. In contrast, (19) ________, which can create a divide in understanding.
As new gadgets are introduced regularly, the skills needed to use them are frequently learned more quickly by younger users than older ones. (20) _______. While older individuals may prefer face-to-face communication, younger people often rely on texting or messaging apps to connect with others. As older adults see technology evolving, their frustration with using new tools can sometimes grow.
To bridge this gap, both generations can learn from each other, sharing knowledge and experiences. Workshops and community programs (21) ________. By working together and encouraging open conversations about their experiences, (22) _________, allowing everyone to enjoy the benefits of modern tools.