Read the following passage and mark A, B, C, or D to indicate the correct answer to each of the blanks.

Researchers in communication show that more feelings and intentions are ___(1)___ and received nonverbally than verbally. Mehrabian and Wienerfollowing have stated that only 7% of message is sent through words, with remaining 93% sent nonverbal ___(2)___. Humans use nonverbal communication because:

1. Words have limitations: There are ___(3)___ areas where nonverbal communication is more ___(4)___
than verbal, especially when we explain the shape, directions, personalities which are expressed nonverbally.
2. Nonverbal signal are powerful: Nonverbal cues primarily express inner feelings while verbal messages deal basically with outside world.
3. Nonverbal message are likely to be more genuine: because nonverbal behaviors cannot be controlled as easily as spoken words.
4. Nonverbal signals can express feelings inappropriate to state: Social etiquette limits what can be said, but nonverbal cues can communicate thoughts.
5. A separate communication channel is necessary to ___(5)___ send complex messages: A speaker can add enormously to the complexity of the verbal message through simple nonverbal signals.