Mark the letter A, B, C or D on your answer sheet to indicate the best arrangement of utterances or sentences to make a meaningful exchange or text in each of the following questions from 9 to 13.

a. While education fosters a sense of empathy and tolerance, media outlets can facilitate positive intercultural exchange by presenting narratives that promote understanding.
b. However, the process of integration is not always smooth, as it can give rise to cultural clashes and misunderstandings.
c. In doing so, society can move towards a more inclusive and cohesive future where diversity is seen as a strength rather than a challenge.
d. As the world becomes more interconnected, cultures that once existed in isolation now interact on a daily basis.
e. Governments and policymakers must also ensure that legislation supports multicultural harmony while safeguarding the rights of minority groups.